Draft a clear email reply

Start with the outcome you want and the facts the reader needs. You can use placeholders instead of private names, addresses or account details.

A prompt to adapt

Draft a polite email to a customer. Their order is delayed by two days. Apologize briefly, give the revised date [date], and ask whether that works for them. Do not invent a reason for the delay.

How to approach it

  1. Provide the original email or summarize the question. Remove sensitive information.
  2. List the facts to include, the action you want and a suitable length.
  3. Ask for a revision if the tone is too formal or too casual. Check every factual detail before sending.

A practical example

If a draft feels long, ask: “Keep the revised date and next step, and shorten this to 80 words.” If the reason for a delay is unknown, say so rather than letting the assistant guess.

MaxAI.bd drafts text; it does not send your email. You choose the final wording and send it yourself.

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